Frequently Asked Questions


What destination does deliver to?
All destinations worldwide with the exception of India and Africa
When will my order be received?
This will depend on destination and method of shipping. For overseas orders sent registered airmail Australia Post quotes 4-10 working days. Orders within Australia sent registered post are quoted by Australia Post to be received within 3-4 working days, express parcels are received generally the next day.


What methods of payment are accepted by
Visa, Mastercard, Amex
Direct debit into Moda Intima bank account
Cheque/Money Order


Am I able to return items tat are unsuitable?
Providing the labels are attached and items are returned in condition received you are able to return within 2weeks of receiving the goods.


How do I know what size I need to order?
Please refer to the Fitting Guide
How do I care for my lingerie?
Please refer to Product care